Shipping Policy
Shipping Policy
Welcome to Acrux International! We take pride in providing high-quality products and services to our customers around the world. Our shipping policy is designed to ensure that your orders are processed and shipped in a timely and efficient manner, while also providing you with the best possible shipping options and rates.
In this section, we will outline our shipping policy and procedures, including information on shipping rates, delivery times, and tracking. If you have any questions or concerns about our shipping policy, please feel free to contact us at operations@acrux.in
Shipping Rates and Delivery Times
Shipping rates and delivery times may vary depending on your location and the shipping method you choose. We offer standard and expedited shipping options for our international clients. Please note that international orders may be subject to additional customs clearance procedures and fees, which are beyond our control.
We offer competitive shipping rates to our clients. Shipping rates are calculated based on the weight, dimensions, and destination of your order.
Our delivery times vary depending on the shipping method you select and the destination country. We offer standard shipping, express shipping, and expedited shipping options, with estimated delivery times ranging from 3 to 10 business days.
Please note that international orders may be subject to customs inspections and delays, which are beyond our control. We are not responsible for any customs fees, duties, or taxes imposed by the destination country.
We will provide you with a tracking number for your order once it has been shipped, so you can track its progress and delivery status. Please ensure that you provide us with accurate and complete shipping information, including your shipping address and contact information, to avoid any delays or delivery issues.
If you have any questions or concerns about our shipping rates or delivery times, please feel free to contact us at the contact information provided on our website.
Order Processing Time
At Acrux International, we strive to process and fulfill your orders as quickly as possible. Our order processing time is typically 1-3 business days, depending on the availability of the product(s) you have ordered.
In the event that there is a delay in processing your order, we will contact you as soon as possible to inform you of the delay and provide you with an updated estimate for the expected processing time.
Please note that order processing time does not include shipping time, which will vary depending on the shipping method you select and the destination country.
Shipping Method and Carrier
At Acrux International, we offer various shipping methods to ensure that your orders are delivered in a timely and efficient manner. We work with reliable and reputable carriers to provide you with the best possible shipping options and rates.
We offer standard shipping, express shipping, and expedited shipping options, with delivery times ranging from 3 to 10 business days, depending on the shipping method you select and the destination country.
We work with a variety of carriers, including DHL, FedEx, UPS, and Aramex, for airway shipment and the best shipping providers for seaway shipment to ensure that your orders are delivered safely and on time. We will provide you with a tracking number for your order once it has been shipped, so you can track its progress and delivery status.
Please note that shipping rates will vary depending on the weight, dimensions, and destination of your order. We strive to offer competitive shipping rates to our customers and will work with you to find the best possible shipping options for your needs.
Shipping Terms
At Acrux International, we strive to provide you with the best possible shipping experience. We want to ensure that your orders are delivered to you safely and efficiently and that you are fully satisfied with our services.
We offer various shipping terms, including Ex-Works (EXW), Free on Board (FOB), and Cost, Insurance, and Freight (CIF), among others. These terms are designed to provide you with flexibility and convenience in shipping your orders.
When placing your order, please communicate the shipping term that best suits your needs to our International Business Executive. We will work with you to ensure that your order is shipped in accordance with the selected shipping term and that all necessary shipping documents are provided to you.
Please note that international shipping can be subject to customs inspections and delays, which are beyond our control. We are not responsible for any customs fees, duties, or taxes imposed by the destination country.
Customs and Duties
At Acrux International, we strive to provide you with a hassle-free shipping experience. However, please note that international orders may be subject to customs inspections and duties, which are beyond our control.
Customs duties are taxes levied by the destination country on imported goods. These duties are typically based on the value of the goods and the country of origin. As the importer, you are responsible for paying any customs duties and taxes imposed by the destination country.
We recommend that you familiarize yourself with the customs regulations and duties of your destination country before placing your order. You should also be aware that customs inspections and processing times can cause delays in the delivery of your order.
We will provide you with all necessary shipping documents, including commercial invoices and customs declarations, to facilitate customs clearance. However, please note that we are not responsible for any delays or issues arising from customs inspections.
At Acrux International, we understand that shipping is an important aspect of our service. We are committed to providing you with the best possible shipping experience, and we strive to offer a variety of shipping options and terms to meet your specific needs.
We work with reputable carriers and offer competitive shipping rates to ensure that your orders are delivered to you safely and on time. We also provide you with all necessary shipping documents to facilitate customs clearance and minimize any potential delays or issues.
We appreciate your business and strive to provide you with excellent service. If you have any questions or concerns about our shipping policy or any aspect of our service, please do not hesitate to contact us. We are here to assist you and ensure your satisfaction with our products and services.